.formTemplate[data-v-1c51b6f8] .maskClass{font-size:18px;text-align:center;margin:10px 0 20px}.formTemplate p[data-v-1c51b6f8]{text-align:center;color:#909399;font-size:15px;margin-bottom:20px}.formTemplate button[data-v-1c51b6f8]{margin-right:10px}.formTemplate[data-v-1c51b6f8] .el-tooltip.el-icon-warning{margin:0 5px 0 0;cursor:pointer}.items[data-v-1c51b6f8],.items [data-v-1c51b6f8]{cursor:auto}.el-dropdown[data-v-1c51b6f8] button{padding-top:7px;padding-bottom:9px}.followup[data-v-1c51b6f8] .timeline{margin:0}.workOrderClass[data-v-1c51b6f8]{min-width:130px}.view-layout .header[data-v-b0de5b82]{padding:20px;height:auto;min-height:33px;border-bottom:2px dotted #eee}.view-layout .header h1[data-v-b0de5b82]{word-wrap:break-word;width:100%;margin:0 auto;text-align:center}.view-layout .content[data-v-b0de5b82]{padding:10px 0}.view-layout .content>p[data-v-b0de5b82]{padding:10px}.view-layout .intro[data-v-b0de5b82]{font-size:14px;text-indent:2em;padding:0 15px}.question-wrapper[data-v-b0de5b82]{margin-right:10px}.question-list[data-v-b0de5b82]{padding:30px 0;overflow:visible}.checkbox-list label[data-v-b0de5b82]{display:block}.question-options[data-v-b0de5b82]{padding:10px 0}.question-options .optionalContent[data-v-b0de5b82]{width:220px;margin-left:10px}.option-item[data-v-b0de5b82]{display:block;margin:10px 0;overflow:auto}.option-item .el-textarea[data-v-b0de5b82]{width:100%}.ivu-radio-wrapper[data-v-b0de5b82]{font-size:14px}.question-desc[data-v-b0de5b82]{padding:5px 0}.question-action[data-v-b0de5b82]{display:none;color:#a9afb2;margin:0 5px}.question-item[data-v-b0de5b82]{padding:20px 0;min-width:300px}.question-item[data-v-b0de5b82]:hover{background:hsla(0,0%,93.3%,.47)}.question-item .question-item[data-v-b0de5b82]:hover{background:none}.question-item:hover .question-action[data-v-b0de5b82]{display:inline-block;margin-top:8px;font-size:17px}.question-action[data-v-b0de5b82]:hover{color:#018fe5;cursor:pointer}.question-btns[data-v-b0de5b82]{margin-top:20px;text-align:center}.question-btns .el-button[data-v-b0de5b82]{margin:0 10px}.question-complete[data-v-b0de5b82]{text-align:center}.question-complete>span[data-v-b0de5b82]{color:#409eff;font-size:200px}.question-complete>div[data-v-b0de5b82]{text-align:center;font-size:15px;font-weight:700}.option-action[data-v-b0de5b82]{display:none;margin-left:100px;padding:0 10px;text-align:right;color:#a9afb2}.option-action[data-v-b0de5b82]:hover{color:#018fe5}.option-item:hover .option-action[data-v-b0de5b82]{display:inline-block;cursor:pointer}.option-table[data-v-b0de5b82]{max-height:600px;border:1px solid #ddd}.scaletable[data-v-b0de5b82]{position:relative;left:0;top:0;display:table;width:100%;border-collapse:collapse;border-spacing:0}.scaletable .el-checkbox[data-v-b0de5b82] .el-checkbox__label,.scaletable .el-radio[data-v-b0de5b82] .el-radio__label{display:none}.scaletable .tab_tr[data-v-b0de5b82]{display:table-row;font-size:12px}.scaletable .tab_tr:last-child .tab_td[data-v-b0de5b82]{border-bottom:none}.scaletable .tab_td[data-v-b0de5b82],.scaletable .tab_th[data-v-b0de5b82]{display:table-cell;height:100%;text-align:center;border:1px solid #dadada;vertical-align:middle;box-sizing:border-box;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.scaletable .tab_td[data-v-b0de5b82]:first-child,.scaletable .tab_th[data-v-b0de5b82]:first-child{position:sticky;left:0;background:#f4f4f5;text-align:center;right:0;border-left:none;z-index:2;background-clip:content-box}.scaletable .tab_td[data-v-b0de5b82]:last-child,.scaletable .tab_th[data-v-b0de5b82]:last-child{border-right:none}.scaletable .tab_td>p[data-v-b0de5b82],.scaletable .tab_th>p[data-v-b0de5b82]{padding:10px}.scaletable .tab_th[data-v-b0de5b82]{position:sticky;top:0;background:#f4f4f5;z-index:3;font-weight:700;border-top:none;background-clip:content-box}.scaletable .tab_th[data-v-b0de5b82]:first-child{z-index:5}.scaletable .tab_th>p[data-v-b0de5b82]{min-width:100px}.scaletable .tab_td:first-child>p[data-v-b0de5b82]{min-width:150px}.scaletable .tab_td:first-child>p[data-v-b0de5b82],.scaletable .tab_th>p[data-v-b0de5b82]{word-break:break-all;word-wrap:break-word;text-overflow:ellipsis;white-space:break-spaces}.el-progress[data-v-b0de5b82]{margin:0 15px 10px}.el-progress .el-progress-bar__inner[data-v-b0de5b82]{text-align:left}p[data-v-98f6aa4c]{font-size:14px;text-align:center;color:#5e6d82;line-height:1.5em;margin:10px 0 5px}.el-checkbox-group .el-checkbox[data-v-b1a94394]{display:flex}.el-checkbox-group .el-input[data-v-b1a94394]{width:100px;margin-left:25px}.checkNum[data-v-2ed9e35e]{margin-left:140px;margin-bottom:30px}.checkNum p[data-v-2ed9e35e]{margin:16px 0;color:#606266}.el-timeline[data-v-2ed9e35e]{margin-left:40px}.el-timeline .el-card[data-v-2ed9e35e] .el-card__body{padding:10px}.el-timeline[data-v-2ed9e35e] .el-timeline-item__content{width:360px}.el-timeline[data-v-2ed9e35e] .trackClass div{font-size:13px;margin-top:10px;word-break:break-all}.el-row .el-col .el-card[data-v-355d4eec]{padding-right:10px;overflow:initial}.el-row .el-col .el-card[data-v-355d4eec] .el-card__header{padding:13px 20px}.el-row .el-col .el-card[data-v-355d4eec] .el-card__header .clearfix{line-height:30px}.el-row .el-col .el-card[data-v-355d4eec] .el-card__header .clearfix .newCustomerForm{color:red;margin-left:5px}.gap_table[data-v-355d4eec]{margin-top:15px}.aside[data-v-8f500e62]{display:flex;flex-direction:column;overflow:hidden;background:#f3f3f3;height:100%}.aside .type[data-v-8f500e62]{padding:10px 0}.lr-tree[data-v-8f500e62]{min-height:45px;border:1px solid #1890ff;color:#1890ff;margin:0 10px 10px;padding:0 10px;border-radius:5px}.lr-tree[data-v-8f500e62]:hover{background:#1890ff;color:#fff;cursor:pointer}.lr-tree:hover span[data-v-8f500e62]{opacity:1;color:#fff}.lr-tree.active[data-v-8f500e62]{background:#1890ff;color:#fff}.lr-tree[data-v-8f500e62]:last-child{margin-bottom:0}.lr-tree-item-top[data-v-8f500e62]{height:15px;font-size:12px;text-align:right;line-height:15px}.lr-tree-item-top span[data-v-8f500e62]{opacity:0}.lr-tree-item-content[data-v-8f500e62]{min-height:15px;font-weight:700;text-align:center;font-size:15px;line-height:15px}.lr-tree-item-content span[data-v-8f500e62]{word-wrap:break-word}.lr-tree-item-bottom[data-v-8f500e62]{height:15px;font-size:12px;text-align:right;line-height:15px}.lr-tree-item-bottom span[data-v-8f500e62]{opacity:0}.lr-tree-item-bottom span[data-v-8f500e62]:first-child{float:left}.lr-tree-item-add[data-v-8f500e62]{font-size:17px}p[data-v-c2e89034]{font-size:14px;text-align:center;color:#5e6d82;line-height:1.5em;margin:10px 0 5px}.audio-wrapper{width:100%;bottom:2px;background:#484848;margin:0 auto;min-width:450px;height:38px;border:1px solid #000;display:flex;line-height:39px;font-size:12px;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}.audio-left{width:50px;height:100%;float:left;text-align:center}.voice-play{color:#fff;cursor:pointer}.voice-play:hover{color:#48a0f7}.audio-content{width:100%;height:100%;margin:0 10px 0 5px}#audioCurTime{color:#fff}#audioDuration{color:#929289}.audio-right{min-width:265px;display:flex}.audio-right>span{color:#929289;margin:0 2px}.audio-volume{position:relative;width:128px}.audio-volume>.fa-download,.audio-volume>span{width:18px;color:#fff;cursor:pointer}.audio-volume>.fa-download{position:absolute;top:12px;right:5px}.download_disabled{color:#909090!important;cursor:default}.progress-bar-bg{background-color:#5c5c5c;position:relative;height:5px;cursor:pointer;border-radius:5px}.progress-bar-bg.pro{display:inline-block;width:60px;top:-2px;right:-12px}#playbackspeed{border:none;appearance:none;-moz-appearance:none;-webkit-appearance:none;background:#484848;color:#fff;border-radius:50px;border:1px solid #fff;width:43px;margin:0 5px;text-align:center;-moz-text-align-last:center;text-align-last:center;padding-right:4px;height:20px;line-height:20px}.progress-bar{background-color:#00b6f0;width:0;height:5px;border-radius:5px}.progress-bar-bg span{content:" ";width:12px;height:12px;border-radius:50%;-moz-border-radius:50%;-webkit-border-radius:50%;background-color:#fff;position:absolute;left:0;top:49%;margin-top:-6px;margin-left:-5px;cursor:pointer}.progress-bar-bg span:hover{background:#48a0f7}.lrc{position:relative;overflow-y:auto;margin:0;padding:0 20px;height:inherit;font-size:12px}.lrc li{display:block;padding:10px 0}.lrc li:first-child{margin-top:20px}.lrc li div{position:relative}.z-crt{background:#00c8e1!important;color:#fff}.ctrl{margin:0 auto;padding-left:100px;width:300px}.lrc_left{text-align:left}.lrc_left .title{color:#939393;position:absolute;top:-19px;left:7px}.lrc_right{text-align:right}.lrc_right .title{color:#939393;position:absolute;top:-19px;right:7px}.lrc_right .content{background:#e9e9e9;padding:6px 7px;border:1px solid #cfc3c3;border-radius:5px;text-align:left;display:inline-block;margin-bottom:10px}.el-timeline[data-v-13c5c295]{margin-left:40px}.el-timeline .el-card[data-v-13c5c295] .el-card__body{padding:10px}.el-timeline[data-v-13c5c295] .el-timeline-item__content{width:360px}.el-timeline[data-v-13c5c295] .trackClass div{font-size:13px;margin-top:10px;word-break:break-all}.el-aside[data-v-264a5ba7],.el-main[data-v-264a5ba7]{padding:0;overflow:hidden}.el-aside .el-table .borderRadius[data-v-264a5ba7],.el-main .el-table .borderRadius[data-v-264a5ba7]{display:inline-block;border-radius:20px;padding:0 10px}.checkNum[data-v-264a5ba7]{margin-left:140px;margin-bottom:30px}.checkNum p[data-v-264a5ba7]{margin:16px 0;color:#606266}.el-timeline[data-v-264a5ba7]{margin-left:40px}.el-timeline .el-card[data-v-264a5ba7] .el-card__body{padding:10px}.el-timeline[data-v-264a5ba7] .el-timeline-item__content{width:360px}.el-timeline[data-v-264a5ba7] .trackClass div{font-size:13px;margin-top:10px;word-break:break-all}.statusReminder[data-v-264a5ba7]{margin:0 20px}.statusReminder .panel[data-v-264a5ba7]{position:relative;display:flex;margin-bottom:10px}.statusReminder .panel .el-card[data-v-264a5ba7]{flex:1;width:100%}.statusReminder .panel .btn[data-v-264a5ba7]{width:90px;text-align:left;padding-top:20px;padding-left:10px}.el-form[data-v-264a5ba7] .el-radio-group{width:220px}p[data-v-0478cabc]{font-size:14px;text-align:center;color:#5e6d82;line-height:1.5em;margin:10px 0 5px}.el-timeline[data-v-2bd63eb7]{margin-left:40px}.el-timeline .el-card[data-v-2bd63eb7] .el-card__body{padding:10px}.el-timeline[data-v-2bd63eb7] .el-timeline-item__content{width:360px}.el-timeline[data-v-2bd63eb7] .trackClass div{font-size:13px;margin-top:10px;word-break:break-all}.dialogue[data-v-50b9586e]{display:flex;flex-direction:column;height:100%}.dialogue-content[data-v-50b9586e]{flex:1;height:100%}.dialogue-content ul[data-v-50b9586e]{margin:0 10px}.dialogue-content ul li[data-v-50b9586e]{list-style:none}.dialogue-content .message_list[data-v-50b9586e]{padding:10px 0}.dialogue-content .message_list[data-v-50b9586e]:last-child{margin-bottom:22px}.dialogue-content .message[data-v-50b9586e]{text-align:center;font-size:12px;color:#adadad}.dialogue-content .message_center[data-v-50b9586e]{width:100%;text-align:center;font-size:12px;margin-top:10px}.dialogue-content .message_center>span[data-v-50b9586e]{color:#00f}.dialogue-content .message_center>span[data-v-50b9586e]:hover{cursor:pointer}.dialogue-content .message_center>.noMoreNew[data-v-50b9586e]{color:#adadad}.dialogue-content .message_item[data-v-50b9586e]{padding:7px 10px;font-size:12px;border-radius:5px}.dialogue-content .message_explain[data-v-50b9586e],.dialogue-content .message_left[data-v-50b9586e]{float:left}.dialogue-content .message_explain .message_flex[data-v-50b9586e],.dialogue-content .message_left .message_flex[data-v-50b9586e]{display:flex}.dialogue-content .message_explain .message_portrait[data-v-50b9586e],.dialogue-content .message_left .message_portrait[data-v-50b9586e]{margin-right:10px}.dialogue-content .message_explain .message_time[data-v-50b9586e],.dialogue-content .message_explain .message_word[data-v-50b9586e],.dialogue-content .message_left .message_time[data-v-50b9586e],.dialogue-content .message_left .message_word[data-v-50b9586e]{text-align:left;margin-left:40px;font-size:12px;color:#909090}.dialogue-content .message_explain .message_content[data-v-50b9586e],.dialogue-content .message_left .message_content[data-v-50b9586e]{position:relative;max-width:500px;border:1px solid #c9c9c9;color:#000;word-break:break-all}.dialogue-content .message_explain .message_content[data-v-50b9586e]:before,.dialogue-content .message_left .message_content[data-v-50b9586e]:before{content:"";position:absolute;left:-6px;top:10px;border-left:1px solid #c9c9c9;border-bottom:1px solid #c9c9c9;width:10px;height:8px;transform:rotate(50deg);background:#fff}.dialogue-content .message_explain[data-v-50b9586e],.dialogue-content .message_right[data-v-50b9586e]{float:right}.dialogue-content .message_explain .message_flex[data-v-50b9586e],.dialogue-content .message_right .message_flex[data-v-50b9586e]{display:flex;flex-direction:row-reverse}.dialogue-content .message_explain .message_flex .hasRead[data-v-50b9586e],.dialogue-content .message_right .message_flex .hasRead[data-v-50b9586e]{position:absolute;left:-30px;bottom:4px;color:#bdbcbc}.dialogue-content .message_explain .message_portrait[data-v-50b9586e],.dialogue-content .message_right .message_portrait[data-v-50b9586e]{margin-left:10px}.dialogue-content .message_explain .message_time[data-v-50b9586e],.dialogue-content .message_explain .message_word[data-v-50b9586e],.dialogue-content .message_right .message_time[data-v-50b9586e],.dialogue-content .message_right .message_word[data-v-50b9586e]{text-align:right;margin-right:40px;font-size:12px;color:#909090}.dialogue-content .message_explain .message_content[data-v-50b9586e],.dialogue-content .message_right .message_content[data-v-50b9586e]{position:relative;max-width:500px;border:1px solid #c9c9c9;color:#000;word-break:break-all}.dialogue-content .message_explain .message_content[data-v-50b9586e]:after,.dialogue-content .message_right .message_content[data-v-50b9586e]:after{content:"";position:absolute;right:-6px;top:10px;border-right:1px solid #c9c9c9;border-bottom:1px solid #c9c9c9;width:10px;height:8px;transform:rotate(-50deg);background:#fff}.dialogue-content .message_portrait .img[data-v-50b9586e]{display:inline-block;width:30px;height:30px;line-height:30px;font-size:28px;text-align:center}.dialogue-content .message_explain[data-v-50b9586e]{max-width:500px;margin-top:10px;padding:10px;font-size:13px;background:#ccdeec}.dialogue-content .toolbar-emoji[data-v-50b9586e]{margin:2px;padding:2px}.dialogue-content .toolbar-emoji[data-v-50b9586e]:hover{cursor:pointer;background:#f3f3f4}.dialogue-content .message_file[data-v-50b9586e]{color:red}.dialogue-content .message_file[data-v-50b9586e]:hover{cursor:pointer;text-decoration:underline}.dialogue-content .waiting_time[data-v-50b9586e]{position:absolute;left:50%;bottom:8px;transform:translateX(-60px);opacity:0;transition:.5s}.dialogue-content .waiting_time>span[data-v-50b9586e]{border-radius:20px;padding:5px 20px;background:#fbd293;font-size:12px}.dialogue-content .waiting_time .el-button[data-v-50b9586e]{font-size:12px}.dialogue-content .message_content[data-v-50b9586e] img{vertical-align:bottom}.dialogue-content .iconfont.icon-xiaoxi[data-v-50b9586e]{position:absolute;right:25px;bottom:15px;background:#fff;border-radius:50%;height:30px;font-size:30px;cursor:pointer;opacity:0;transition:.5s}.dialogue-content .iconfont.icon-xiaoxi[data-v-50b9586e]:after{position:relative;top:-5px}.message_item.label_back_chipin[data-v-50b9586e]{background:#facb8f}.message_item.label_back_chipin[data-v-50b9586e]:after{background:#facb8f!important}.message_item.label_back_badWord[data-v-50b9586e]{background:#8fbdf1}.message_item.label_back_badWord[data-v-50b9586e]:after{background:#8fbdf1!important}.message_item.label_back_speed[data-v-50b9586e]{background:#eb9191}.message_item.label_back_speed[data-v-50b9586e]:after{background:#eb9191!important}.message_item.label_back_mute[data-v-50b9586e]{background:#c9ffac}.message_item.label_back_mute[data-v-50b9586e]:after{background:#c9ffac!important}.dialogue[data-v-036c81c1]{max-width:1000px;margin:0 auto}.el-tabs[data-v-71dbe32a] .el-tabs__nav-wrap{padding:0 15px}.screen_popup[data-v-71dbe32a]{height:100%;display:flex;flex-direction:column}